Our Caregivers
Every caregiver on our team is carefully screened, trained, and chosen for their compassion — because your loved one deserves nothing less.
People Who Truly Care
At Serenity Home Care, we believe the quality of care begins with the quality of the caregiver. That's why we hold every member of our team to the highest standards — not just in skills and training, but in character, empathy, and dedication.
We don't just hire caregivers. We select individuals who treat every client like a member of their own family, because that's exactly the standard Gwen Hampton set when she founded Serenity Home Care right here in DeKalb, Mississippi.
Our Hiring Standards
Every caregiver must meet our rigorous requirements before ever entering a client's home.
Thorough Background Checks
Every caregiver undergoes a comprehensive criminal background check, sex offender registry check, and reference verification before being hired.
Skills & Competency Testing
Candidates are evaluated on their practical caregiving skills, communication abilities, and knowledge of safety protocols before joining our team.
In-Person Interviews
Every applicant goes through a structured in-person interview process so we can assess their character, compassion, and commitment to quality care.
Reference Verification
We contact and verify professional and personal references to confirm each caregiver's track record of reliability and trustworthiness.
Health Screening
Caregivers complete health screenings to ensure they are fit to provide safe, effective care to our clients.
Ongoing Performance Reviews
We conduct regular performance evaluations and client satisfaction check-ins to ensure consistently high-quality care.
Comprehensive Training Program
Our caregivers don't just meet the minimum — they exceed it.
Orientation & Onboarding
All new caregivers complete a thorough orientation covering Serenity's care philosophy, client rights, safety procedures, and documentation requirements.
Personal Care Techniques
Hands-on training in bathing, grooming, dressing, mobility assistance, and other personal care tasks performed with dignity and respect.
Dementia & Alzheimer's Care
Specialized training in communication strategies, behavior management, and safe care techniques for clients living with memory-related conditions.
Safety & Emergency Protocols
Training in fall prevention, emergency response, infection control, and how to handle unexpected situations calmly and effectively.
Continuing Education
Caregivers participate in ongoing training and professional development to stay current with best practices in non-medical home care.
What Sets Our Caregivers Apart
Compassionate
They genuinely care about the people they serve.
Reliable
Consistent, punctual, and dependable — every visit.
Respectful
They honor each client's dignity, privacy, and independence.
Communicative
They keep families informed and engaged in care decisions.
Patient
They take the time each client needs — never rushed.
Trustworthy
Vetted, verified, and accountable to the highest standards.
Passionate About Caregiving?
We're always looking for compassionate, dedicated individuals to join the Serenity Home Care family. If you have a heart for serving others, we want to hear from you.
View Open PositionsMeet the Team Caring for Your Family
Have questions about our caregivers or want to learn more about who will be caring for your loved one? We'd love to talk.